All of our hand made leather belts have a 100% guarantee to be free of defects in material and workmanship. Please note leather will have minor variances due to it being genuine full grain leather.
If you are not satisfied with one of our products due to defects in material and workmanship you may return it in new unused condition for repair, replacement or a refund within 30 days of receipt. We will do whatever it takes to make you happy.
If the lacing, screws, snaps or fasteners fail prematurely in normal use I will repair or replace them free of charge for one year from date of purchase.
Damage due to wear and tear will be repaired at a reasonable charge.
All returns must be properly packaged to prevent damage and be returned within 30 days to the correct address postage paid. If you feel the item is defective put a note in the package with the item describing the defect. If the item is found to be defective we will repair or replace the item and return it to you or refund the full purchase price. Please include a copy of your receipt. Shipping and processing fees are not refundable unless the item is found to be defective.
Normal wear and tear is not a defect.
Karen West Designs, LLC
PO Box 372726
Satellite Beach, FL 32937